The Ideal Move

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Reviews about The Ideal Move

• Mary Nicotera
  ★ ★ ★ ★ ★
  I had to coordinate moving my mom’s belongings to another state, to her new apartment. We had a very tight time frame, and from the very first phone call Ideal Move (Allied Van Lines) was FANTASTIC! Within a few days they had Adam out to look over my moms things and give us a price and had set up a pickup time. They gave us a three day spread during which mom’s belongings would be delivered. When I asked if they could possibly deliver on one of the first two days offered, Barb in the office checked, called me back the next morning and said yes - and the actual delivery was the very day after the pickup! The driver and loader were efficient, careful, and thorough. Not to mention very friendly and personable.
  
  In fact, every single Ideal Move employee I dealt with was cheerful, helpful, informative, and friendly. When they said they would call me back, they did. When they said they would find something out for me, they did. When they said they would arrive at a certain time, they did. My brother and my mom met the truck at the delivery point, and they were both very pleased. All my mom’s belongings were packed, loaded, transported, unloaded, and taken into mom’s new home withs much care as possible.
  
  I called two other moving companies for pricing for this move. Ideal was not the least expensive. BUT they came and looked at the things to be moved and then gave me a guaranteed price quote. The other companies either gave me a price range or said it would be “around” a certain amount. Leaving lots of loopholes for the price to increase because they did not actually know what they were being asked to move. We have absolutely no regrets about using The Ideal Move. They were completely, totally fantastic from start to finish. I will also be moving next year, and without a doubt will use The Ideal Move.
• Deb Allie
  ★ ☆ ☆ ☆ ☆
  Don't go with The Ideal Move or Allied! They trashed my furniture and ripped up the new vinyl flooring that had just been put down in my apartment. They jerked me around regarding filing a claim, and after more than 3 months they paid me $65 when the move from NY to FLA cost $3789.41 an made ridiculous statements regarding the claim, after I treated their movers really well. Todd, the VP, is a very nice guy, but don't let that fool you. I even sent a receipt from my apartment manager for the flooring that needed to be replaced, $411, which Todd assured me would be covered by the insurance I purchased, but it was not because it was glued back together before the claim guy came, which was because they put me off for so long and I didn't want further damage done.
  
  Don't believe a thing they tell you. I paid through the nose even though I was a "small move," treated them well, and got screwed. Now I am going to the Attorney General. Believe me, you don't want to go through this.

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