Avis Car Rental

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Reviews about Avis Car Rental

• Jacob Odell
  ★ ☆ ☆ ☆ ☆
  UPDATE ON 1.30.18
  
  They’re now a month and a half later trying to charge me for “glass damage” $180!! I told them that the chip was there before I took the car. The car was picked up after 5pm. If you know anything about NY in the winter, it’s dark after 5pm. HOW THE HELL DO YOU SEE A CHIP THE SIZE OF A GRAIN OF RICE IN THE DARK! Almost makes me think that they looked for ANYTHING to charge me for since I gave them a bad review. This place is corrupt. They will try very hard to steal any money they can... Granted I paid $300 for a 3 day rental.
  
  Don’t book with them, you will very much so regret it.
  
  Well, I can say this was the worst service I ever had at a car rental location. Diane the day manager was an absolute monster to myself on the phone. I had called approximately 15 times before someone actually answered the phone. I called to confirm my reservation for a standard SUV and wanted to let them know I’m 22. This is not my first time traveling... I read all the small print. Diane tried telling me that they don’t allow anyone under 25 to rent SUVs. Though I had stated that it seemed odd as Avis website states different. She told me I had to bring print outs of what the website stated to receive the car reserved. I asked what would happen if I arrived and she decided she wouldn’t give me the rental. She replied with “what did I just say?” I felt like a child being scolded by their mother. She honestly ruined my experience for the rental I had with Avis. The man who checked me in when I arrived at the airport was super nice and attentive! Was so thankful I didn’t have to deal with her poor attitude.

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